Branching from troubleshooting on a support ticket the customer and I talked about a few things that would help and make scorecard setup and maintenance a lot easier.



We never know when the scorecard sync is running until you try to save changes and it tells you that you cannot while the sync is running.



Ideally it would be very helpful to add two things here that tie directly together like in other areas of the product. A status indicator and a sync button.



I asked the customer how they would like this to work and here is what they said:



"I would want to be able to press a button that produces a pop-up that says “Initiate Scorecard Resolver sync now?” and asks me to select YES or NO and then trigger the resolver at that point. The use case for this is when I need to make multiple updates to varies scorecards, I don’t want to initiate the sync until I’ve made all the changes, so I will answer NO to the question on the individual edits and then press the button after I’m done with – and have verified - all changes."



I agree with this 100 percent and it would help customers and us in support as well.