Skip to main content
CommunityKaila
CommunityKaila
Helper ⭐️
May 7, 2021 2:01 PM UTC
Released

Subscription Data

Related products:CC Analytics & Reporting

I would like to see data on subscriptions:

  • Who is subscribed
  • Multiple subscriptions 
  • When they subscribed
  • Unsubscribe info 

I cant push people to subscribe and have zero data to support if my efforts are working or not.

    31 replies

    daniel.boon
    daniel.boon
    Helper ⭐️⭐️⭐️
    May 20, 2021 8:09 AM UTC

    Thanks for sharing this idea @CommunityKaila!

    Linking a similar idea about showing higher level metric about the number of users subscribed to specific areas of the community.

     

    Translate
    inSided product alumnus
      daniel.boon
      daniel.boon
      Helper ⭐️⭐️⭐️
      May 20, 2021 8:09 AM UTC
      Updated idea status New → Open
      Translate
      inSided product alumnus
      dannygarcia
      Helper ⭐️
      Aug 31, 2021 11:29 PM UTC

      this is a good idea!

      Translate
      alexandra.culler
      Helper ⭐️⭐️
      Sep 16, 2021 9:49 PM UTC

      I don’t understand why this wouldn’t be OOB functionality. If we are using the community for user news and alerts, we would want to see who is receiving that information. Definitely upvoted!

      Translate
        alissa.wilczynski
        Contributor ⭐️⭐️
        Sep 16, 2021 10:32 PM UTC

        Agreed, upvote. 

        Translate
          daniel.boon
          daniel.boon
          Helper ⭐️⭐️⭐️
          Oct 7, 2021 3:58 PM UTC
          The following idea has been merged into this idea:

          All the votes have been transferred into this idea.
          Translate
          inSided product alumnus
            amandamartin
            amandamartin
            Contributor ⭐️⭐️
            May 13, 2022 3:57 PM UTC

            Just upvoted this idea and support the value this would provide. Our Product Marketing team has taken ownership of the Product Updates feature and is specifically looking to report on this information. Hope to see this one be added to the roadmap in the near future.

            Translate
              atwilliamssb
              atwilliamssb
              Contributor ⭐️⭐️⭐️
              Jul 8, 2022 4:10 PM UTC

              Upvoted! We’re planning on moving all Product Update notifications to the Community. This data is crucial to tracking the success of these notifications. Thanks!

              Translate
                megan
                megan
                Contributor ⭐️⭐️⭐️
                Jul 8, 2022 5:10 PM UTC

                Chiming in to add my support. We currently track users who click “Subscribe” for various topics using our own platform, but having this data available and exportable from inSided would streamline. 

                Translate
                  Brooke
                  Brooke
                  Contributor ⭐️⭐️
                  Jul 15, 2022 2:29 PM UTC

                  Would love to be able to see who subscribed!! 

                  Translate
                    Show more replies
                    Terms & ConditionsAccessibility statement