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Support dependent picklist on attribute section of 360 pages

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jagadeesh_kumar_paidimarri

Hi team,

 

Currently dependent picklists are not honored in attributes section of C360/R360.

 

Request you to implement dependent picklist functionality for the same.

 

Regards,

Jagadeesh

3 replies

sai_ram
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  • sai_ram
  • Expert ⭐️⭐️
  • 3727 replies
  • March 18, 2021

@jagadeesh_kumar_paidimarri thank you sharing the request here. Hope this should already there on the road-map/product backlog. 

jagadeesh_kumar_paidimarri
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  • jagadeesh_kumar_paidimarri
    jagadeesh_kumar_paidimarri
gopal_rao_kallepu
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@jagadeesh_kumar_paidimarri Thanks for the post. Excited to let you know that we are working on this currently and will be shipping this soon.

Gopal
sai_ram
jagadeesh_kumar_paidimarri
2 people like this
  • sai_ram
    sai_ram
  • jagadeesh_kumar_paidimarri
    jagadeesh_kumar_paidimarri
seth_schroeder
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  • seth_schroeder
  • Gainsight Employee ⭐️⭐️
  • 40 replies
  • June 23, 2021

Hello Everyone!

I’m happy to announce that your request has been implemented in both NXT and SFDC versions of Gainsight. 

Gainsight now honors picklist field dependencies in C360 layouts. When CSMs select the value of a dependent field in the C360, the available options are based on the controller field’s selection. For more information on dependent picklist fields, refer to the Dropdown List and Multi Select Dropdown List (SFDC) article.

sai_ram
1 person likes this
  • sai_ram
    sai_ram

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