Hey all
I logged a ticket about this a while back and flagged it within the beta but seen as it doesn’t seem to be getting traction, posting here as it’s one of those big blockers and hinderance in Dynamic JO:
The challenge:
It’s pretty frequent for multi-select picklists to be used in Gainsight, to qualify / assign roles to contacts (for example).
It’s equally frequent to want to tailor a message or an experience based on that person belonging to a role or another.
But it’s impossible to do so (without lengthy queries converting multi select picklist into boolean attributes - WHY would I have to go through that pain unless maybe we can have an auto conversion of multi-select picklist to booleans?)
It’s also tricky to use an EQUALS operator as will it take the GSID for that value of the display name? Guessing GSID and then we go down the eternal annoyance of figuring out GSIDs for dropdown values.
The need:
Multi-select picklists need to be supported as evaluation criteria in calculated fields. That’s it. That’s the ask.
#themultipicklistsong 
