Task Sync Should Map to Custom Fields in SFDC
CS Cockpit & Playbooks
Currently the ability to sync tasks from Gainsight to Salesforce does not include the ability to sync fields to custom fields in SFDC. Adding this ability would be an excellent way to enhance this functionality.
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You can sync GS task object custom fields data to Salesforce task object. You can add the mapping in Administration > Workflow > Tasks.
Please let me know if you are looking for something else.
Thanks,
Nitisha