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kevin_ly
Helper ⭐️
January 14, 2021
Released

[Timeline] Increase Character Limit to More than 32,000

Related products:CS Timeline & Activity Tracking
  • January 14, 2021
  • 12 replies
  • 280 views

Posting on Behalf of a Customer.

 

It is found that certain emails are not able to be logged from drafts due to Notes exceeding the character limit. It is being requested that the limit and logic check to be increased if possible as it would help retain important information for emails that would otherwise be truncated.

12 replies

anirbandutta
Expert ⭐️
April 11, 2023
Idea merged into:

All the votes from this idea have been transferred.
It's an opportunity for engagement
ChiragJ
Gainsight Employee ⭐️
Gainsight Employee ⭐️
August 19, 2026
Updated idea statusOpenReleased