We recently launched a kc bot, we wanted to measure how many clicks are coming on our buttons (js function) on kc bot. We actually wanted to measure support cases deflection via kc bot support chat and unfortunately, we were informed that it is not currently possible to track clicks on the KC Bot window.
Support tried adding a custom event in the code to see if it could work as a workaround, but we were not successful on that as well. Please can you add this tracking as well
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