Update scorecard 2.0 score measures from Timeline view

@davebrown2242 Updating measures from timeline is in our roadmap, and should be available in the next 2 quarters.

You would be able to do it from scorecard timeline, and company timeline as well.

@shantan_reddy  

@shantan_reddy   When you updated the sentiment measure from the company timeline, it doesn’t seem to impact the CSM Sentiment on the Health Scorecard.  Is that intentional? It seems like if you are updating based on an activity you’re in, it should translate to the main scorecard.

@amandatelford We have not yet implemented a way to update scores from Company Timeline. You will need to do it from the scorecard section in C360. May I know how you are updating the sentiment measure from the company timeline?

Regards,

Shantan

@shantan_reddy  We are not, though there is a rule created that theoretically should update the scorecard section but doesn’t seem to actually do it.  Post on another thread.

@shantan_reddy So this post above saying you can do it from the company timeline does not work, is that correct?  Does the other thread discussing creating a rule to do so work as far as you (or anyone knows)?

@amandatelford Yes, I meant that there is no direct feature that allows you to do it. You can always use a field on Timeline and run rules to update the scorecard based on that field.

Regards,

Shantan

@shantan_reddy Any update on this? @revathimenon 

or this one? 

@ChiragJ 

Regards,

Shantan

Related update on both the requests for allowing updates to measures scores from Timeline & CTA - 

Apologies,  this hasn’t been on our radar, and while we are definitely considering this for our roadmap but at this point I don’t have a strong deadline to it. I can keep this thread posted.