Admin Office Hours - 6/27/19

  • 24 June 2019
  • 7 replies

Userlevel 7
Badge +3
Hi everyone, this thread is for our Thursday Admin Office Hours session, which will be held Thursday, June 27, 2019. Submit your questions to this thread and we'll address them during our session at 11am PT / 12pm MT / 1pm CT / 2pm ET.

There is no need to register for the sessions. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Thanks!

Conference Details

You can also dial in using your phone.

United States: +1 (872) 240-3412

Access Code: 493-151-677

7 replies

Userlevel 6
Badge +5
Looking to find out more information around Features and Milestones - use cases, automation, and tying the two together.

Userlevel 1
I have a question about the ability to use Journey Orchestrator Tokens to generate dynamic paragraph content based on pre existing conditions. Basically, is it possible to have a digital outreach with 'body paragraph' tokens, that are populated based on usage telemetry.

I have tried applying a Rich Text Area data type to a string token and it results in populating the token with "TEST".

What are best practices for reducing the amount of email template variations (language, dynamic content, cross sell vs up sell)?

I'd like to brainstorm ways to account for weekends when using Power Lists in Outreaches and how to identify failed sends.

I have to think this is something a number of people could leverage, huge challenge.

Hey Spencer, If there is time, I'd like some help on Event Schedule type. Need a better understanding on how it works.

I'm curious how to assign stages to our customers? We've configured our stages, but I wasn't sure where to start with assignment? Is there documentation or can you guide me?

Userlevel 7
Badge +3
Here's the documentation on this. You can either assign stages manually or automatically via the rules engine.