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christopher_sanderson
Helper ⭐️⭐️
September 26, 2018

Admin Office Hours - 9/27/18

This thread is for the Admin Office Hours session for Thursday September 27, 2018.  Submit your questions to this thread and we'll address them during our session at 11am PST / 12pm MST / 1pm CST / 2pm EST.

There is no need to register for the sessions anymore.  If you have a question, please post below or join the meeting.  I will go in order of posts below or joining the session.  Thanks!!

    6 replies

    amber_2f29e1
    Contributor ⭐️⭐️
    September 26, 2018
    Thanks Christopher - I'd like to join my first session and see what kind of questions are asked, etc. 
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    kelly
    Helper ⭐️⭐️⭐️
    September 26, 2018
    Might try to join for the following question if my community thread doesn't have any responses by then.

    Since a duplicated program doesn't carry a historical exclusion setting and due to our query doing a 3 day look back we have constant erroneous failures reported in the participant activity. 

    To address both scenarios I'm looking to incorporate participant activity into the query so that I can filter out anyone who either already entered a Program containing a phrase [i]or received specific emails but am having trouble determining the right object/fields to use. 

    There's: AO Advanced Outreach, AO Participant Activity, AO Participants, etc.

    I'm essentially just looking for a statement such as 'Has not entered Program X in 180 days from run date' or 'Has not received Email X in 180 days from run date'
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    kelly
    Helper ⭐️⭐️⭐️
    September 26, 2018
    Also, how do we join if there is no link or registration?
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    toddmassey
    Helper ⭐️
    September 27, 2018
    Hi Christopher.  I have a question about configuring Zen Desk Integration through connectors.  
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    christopher_sanderson
    Helper ⭐️⭐️
    September 27, 2018
    Sorry, forgot to add the meeting ID.

    https://global.gotomeeting.com/join/912742885
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    michelle_kim
    Contributor ⭐️⭐️⭐️
    October 4, 2018
    Hello -- I can't find the post for the 10/4/18 Admin office hours. Is it cancelled today?
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