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This thread is for the Admin Office Hours session for Thursday September 29th, 


2016.  Submit your questions to this thread and we'll address them during our session at 11am PST/ 1pm CST.





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Hey there,





We have enabled the Account Hierarchy in our Customer 360 pages. Wanted to explore some questions about how to best use this feature.





If a 'parent' account has multiple children:1) Does the children's adoption metrics roll-up (sum/average/other) in the parent level 360? 


2) Do the health scorecards update for each parent based on their children's metrics? 


3) If these can't be seen in the parent account metrics--could we create a report within our site so we can track these items?





Thanks!



Hi again, 





I'd also like to see a couple of example use cases regarding the Power List area "Which meets the additional criteria from Contacts" Calculated Fields.




  • When is the best time to Comparison calculations? What type of templates might this be used with?

  • When is the best time to use Aggregation calculations?What type of templates might this be used with?
Thanks!
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