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CANCELLED - Tuesday Aug 20 US Admin Office Hours (CS)


sdrostgainsightcom
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Hello all -- 

Due to unforeseen travel, I will not be able to hold tomorrow’s Tuesday US Admin Office Hours for Tuesday, August 20, 2024.

My apologies for the short notice - I am returning from the site Wednesday night so I will be able to hold Thursday’s Admin Office Hours session as per usual -- talk with you then!

Best,

Scott Drost

2 replies

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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 144 replies
  • August 22, 2024

Hi @sdrostgainsightcom ,

This is me getting “in line” to follow up on these previous topics for the 8/22/24 US Admin Office Hours.

  1. Does/can Gainsight expose Timeline attachments in such a way that we can index them for search via our own internal search engine, and from those search results link directly to the attachments?
  2. Can we restrict what content can be indexed and linked to? For example via rule-based data permissions (or any other method). For example, only allow indexing of attachments in timeline where Timeline > Company > [company field] = a specific value/criteria.

Also following up in behalf of @Craigo about that spreadsheet to help in modeling changes to health score measure & measure group weights.


sdrostgainsightcom
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  • Author
  • Gainsight Employee ⭐️⭐️⭐️
  • 541 replies
  • August 22, 2024

Hi @justo.casablanca and @Craigo -- unfortunately, nothing more comprehensive yet -- when I was referring to unexpected travel on the cancelation post, it was truly me finding out on Friday that I was headed to an offsite set of meetings -- I flew out Monday, and landed back home last night after midnight, so have to beg for a little more time.  I will look to push that to you tomorrow if possible.


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