Skip to main content
spencer_engel
spencer_engel
Expert ⭐️
Jan 14, 2019 11:18 PM UTC
Question

EMEA Admin Office Hours - 24/1/19

EMEA Admin Office Hours for 17/1/19 are canceled due to Baji being on PTO. This thread is for the Admin Office Hours session for Thursday, 24 January 2019. Submit your questions to this thread and we'll address them during our session at 1-3 p.m. GMT on 24/1/19

There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Thanks!

    7 replies

    faelan_herriott
    faelan_herriott
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Jan 21, 2019 11:52 AM UTC
    I'd like to discuss how to carry out a calculation within Rules Engine which calculates the Average for a number of Usage measures we have and then how to set the health score for these usage measures based on their relationship to the average. Tks.

    Translate
    dale_parent
    dale_parent
    Helper ⭐️
    Jan 22, 2019 3:55 PM UTC
    I would like to chat about the bounce filtering process I brought up last week.

    Translate
    faelan_herriott
    faelan_herriott
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Jan 22, 2019 4:30 PM UTC
    Hello, I'd also like to discuss how to build a report to view how many of our internal team are green, lime, orange users and to view a timeline trend for this.

    Translate
    faelan_herriott
    faelan_herriott
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Jan 22, 2019 4:36 PM UTC
    And lastly! I have an open ticket that GS Support could not resolve around a calculation field in an MDA dataset that is not working. Here is the ticket number 70456. If this could be resolved also would be much appreciated.

    Translate
    baji_bathula
    Gainsight Employee ⭐️
    baji_bathula
    Gainsight Employee ⭐️
    Jan 23, 2019 11:00 AM UTC
    GoToMeeting

    https://global.gotomeeting.com/join/860695853

    Translate
    Baji
    faelan_herriott
    faelan_herriott
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Jan 23, 2019 9:13 PM UTC
    Also configuring the Usage section within C360 would be helpful discussion, thank you.

    Translate
    tony_tao
    tony_tao
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Jan 23, 2019 11:26 PM UTC
    - Question on a field in the MDA data not showing up correctly

    - AM/CSMs send out via gmail (their preferred method & tracked by Outreach Lite into SFDC right now), are then also logged into GS Timelines manually. Can Timelines pull from SFDC?

    - Adding a single entry to multple relationships timeslines at once

    Translate
    Terms & ConditionsAccessibility statement