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Hello everyone!

 

This thread is for our upcoming Thursday Admin Office Hours session on Thursday, October 19, 2023 at 11am PT / 12pm MT / 1pm CT / 2pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, October 19, 2023 at 11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting

https://gainsight.zoom.us/j/97447611504?pwd=bFhIN3JiaS9GWld1c29oc1g3UElSUT09

 

Meeting ID: 974 4761 1504

Passcode: 265336

 

For dial-in info by your location, find your local number: 

https://gainsight.zoom.us/u/adySeBnuIz

Hey Scott -- hoping to do a quick refresher on sending internal JO emails with a report embedded that filters the data only to the individual receiving the email. I think I have the set up correct but want to run it past you quickly. Thanks!

Hey Scott - Need help with a scorecard report.

Hi Scott,

 

I’m trying to create a dataset for a rule that will drive a scorecard value. The problem I’m encountering is trying to get a maximum value of an entire column and then insert it into the dataset for each record.

 

Name - Version

Company A - 5

Company B - 4

Company C - 3

 

Max number is 5, so I want to insert it as a column to calculate difference.

Name - Version - MAX Version - Difference

Company A - 5 - 5 - 0

Company B - 4 - 5 - 1

Company C - 3 - 5 - 2

 

Any ideas? The context is for versioning data within product telemetry updates. We don’t have a separate dataset that represents max version of the software, so we infer it from the maximum value present from all customers with the product, in the example “5”.

 

Thanks

Nigel

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