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Hello everyone!

 

This thread is for our upcoming Thursday Admin Office Hours session today, Thursday, October 26, 2023 at 11am PT / 12pm MT / 1pm CT / 2pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, October 26, 2023 at 11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting

https://gainsight.zoom.us/j/97447611504?pwd=bFhIN3JiaS9GWld1c29oc1g3UElSUT09

 

Meeting ID: 974 4761 1504

Passcode: 265336

 

For dial-in info by your location, find your local number: 

https://gainsight.zoom.us/u/adySeBnuIz

@sdrostgainsightcom seeking recommendations re: managing deletions/merges of Contacts in SF vs their corresponding Company Person record … how can we keep in sync?

 

Auto-delete Company person records when that person is no longer an active contact | Gainsight Community


Need help moving fields in a layout to how we want it. Also add Helptext to the R360 fields 


Hey Scott - Need help calculating renewal rate in a report. I resorted to using data designer and went down a rabbit hole lol. Need some guidance.


Hi Scott -- hoping to talk through how changing the source object for a data set that feeds into a health score measure impacts how the health score reflects during the transition to the new object. I’ll probably be able to explain better on the call :)


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