Hello everyone! This thread is for our Thursday Admin Office Hours session, which will be held this coming Thursday, Nov. 7, 2019 at 11 am PT / Noon MT / 1pm CT / 2pm ET.
Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).
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US Admin Office Hours (Thursday session) - 11/7/19, 11 am PST - Pre-session Thread
Contact Role ID and Project Contact ID. How to merge the contacts in journey orchestrator
We need guidance on how to clean up our MDA data. I’m seeing multiple records for 1 customer and multiple records for 1 user for example. This seems to be a source of some of my dashboard/reporting problems as suggested by support but I don’t know where to start to clean this up. Thanks!
I have added a new drop down value in Data Objects Drop down lists and it is not showing up on the user side
Hello!
I’m getting a notification that I can not previous an email in programs. It’s happening to more than one.
What is the best way to join external data with Gainsight data in order to run a program. For example, if you want to take a list of account numbers provided, and then use that to select contacts in Gainsight to run through a JO program. What is the best way to do this?
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