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Hello everyone!

This thread is for today’s upcoming Tuesday Admin Office Hours session on Tuesday, May 31, 2022 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Tuesday, May 31, 2022 at 1pm PT / 2pm MT / 3pm CT / 4pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/95579728548?pwd=UGRNbnlmK2MrMFJDV3BNRzlTeERwQT09

 

Meeting ID: 955 7972 8548

Password: 457364

 

For dial-in info by your location, find your local number:

https://gainsight.zoom.us/u/a3hcfBNC2

Is there a way to save the tokens you use when creating emails, etc. so every time you use one, you don’t have to create the same mapping? So if I name something XYZ, it always is mapped to 123 in SFDC.

Can I get some assistance with viewing a report on the C360/R360? 

Additionally, i would like to understand how to pull Power Lists or the new equivalent to a power list. 

Hi Scott, 

I’m back with my question about a trend report.  I built it successfully but I’m getting some odd results.  I could use a second set of eyes to see what I’ve done wrong. 

 

Thanks 

 

Todd

Assistance creating email program with multiple follow ups available for “no” workflow.

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