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Hidden Phrases: (Customer Communities standard) Login / Registration pages


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55 replies

Charles Dane
  • Contributor ⭐️⭐️
  • 8 replies
  • December 19, 2024

I’m attempting to troubleshoot a custom phrase that is not displaying. It’s a private community, in sandbox for development, and I’m not able to find/change the registration detail text to include the Login link.

 

I believe I have the correct phrases, but no changes with every variation I have tried of the below.

Description*
Module: Common
Key: registration.detail.descriptionWithLoginLink

*Add the variable {loginLink} to the description to include a “Login” link

Login link
Module: Common
Key: registration.detail.loginLink

 


Julian
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  • Author
  • Gainsight Employee ⭐️⭐️⭐️
  • 907 replies
  • December 20, 2024

Thanks for flagging this. I just happened to work on this the other day. But as you mentioned it is a private community, I am also not sure. 

Private communities have a setting in the platform visibility settings page, where you can define a subtitle:

 

Or is this what you are looking for (the registration link bit)?

Module: Common

Key: login.detail.descriptionWithRegistrationLink 

*Add the variable {registrationLink} to the description to include a “Create account” link

Taken from this article:

 

Hope that one of the two will help you further!


Charles Dane
  • Contributor ⭐️⭐️
  • 8 replies
  • December 20, 2024

Hi Julian and thanks for the response. Unfortunately, neither of your suggestions address my issue, as it concerns the {LoginLink} in the Registration modal description, not the other way around. Here are the terms I have defined, using this discussion thread and Login terms as guides:

 


Kenneth R
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  • Gainsight Community Manager
  • 424 replies
  • January 8, 2025

Hi ​@Charles Dane - sorry for the delayed reply on this one, it took me a bit of time to track down the phrases.  The ones you’re looking for are, I believe these ones (for the registration page in a private community):

Common privateState.register.description Welcome to our community!
Common privateState.register.title Let's get started
Common privateState.register.alreadyhaveaccount Do you already have an account?

Charles Dane
  • Contributor ⭐️⭐️
  • 8 replies
  • January 8, 2025

@Kenneth R - Those were the phrases I needed. Thank you very much!


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