Skip to main content
Julian
Gainsight Employee ⭐️⭐️⭐️
February 5, 2019

Hidden Phrases: Change text on the "set username" page (SSO registration)

  • February 5, 2019
  • 17 replies
  • 1623 views

If your community is using an SSO-login, then your users only will need to define a username and agree to the terms & conditions. In this topic you can find the details to change the phrases for this page.

Why this information?
Some text strings on the community cannot be edited with our live-edit tool, e.g. when you can only see a text string when you are not logged-in. In these cases, you will have to add the phrase manually. For this you will need to know the codes so you can add it via the Control environment in Control → Customization → Phrases.

Page title
Module: Common
Key: pagetitle.set.username

Subtitle
Module: Forum
Key: Choose your username. This name will be displayed in the topics and responses initiated by you.

Username
Module: Common
Key: setUsername.form.username.title

Placeholder text username
Module: Forum
Key: Enter an unique username

Email
Module: Common
Key: setUsername.form.email.title

Placeholder text email
Module: Forum
Key: Enter your email address

Terms & conditions
Module: Forum Terms
Key: I accept the {terms}.
Note: This phrase uses a variable to automatically include the link & name of the terms & conditions page

Submit
Module: Common
Key: set.username.submit

Note: There are a bunch of other phrases not displayed here (e.g. error messages):

  1. Forum | An forum account is already existing with e-mailaddress {email}. Because of this we can‘t create a new account for you. Please {loginurl} with this e-mailaddress.
  2. Forum | sso.maillink.send
  3. Forum | sso.mailnotification.check
  4. Forum | sso.mailnotification.send

    17 replies

    dandre
    Contributor ⭐️⭐️⭐️⭐️⭐️
    January 11, 2021

    Just what I needed - thank you.

     

    When things get tough, we ask, what is best for the customer?
    Gabolino
    Helper ⭐️
    January 26, 2021

    Hey @Julian , I couldn’t find this one,

     

    Username
    Module: Common
    Key: setUsername.form.username.title

     

    Trying to change something on the set a username page but Im struggling. 

     

     

    Julian
    JulianAuthor
    Gainsight Employee ⭐️⭐️⭐️
    January 26, 2021

    Hi,

    I just checked on another community, they are using this phrase as well and it works there as far as I know.

    I could not find them in your list of phrases in your production environment. So just to be sure, as you say that you cannot “find” this one:

    You have to manually add this phrase to your community, it is not in the list of phrases by default. So in the phrases page, you have to click on “Add phrase” and enter those values in the respective fields.

    Or have you added it already on staging / removed it again after testing on production?

    I follow my nose, it always knows
    Gabolino
    Helper ⭐️
    January 27, 2021

    Hi @Julian I thought I add added it but in fact didn’t. That’s why I couldn’t find it. 

     

    It’s sorted now. Thanks for your help. 

    victorlacombe
    Contributor ⭐️⭐️⭐️⭐️
    March 30, 2021

    Hi @Julian - Seems there is a missing Key here. Or am I missing something?

     

    Julian
    JulianAuthor
    Gainsight Employee ⭐️⭐️⭐️
    March 30, 2021

    thanks for your question!

    I have double checked it, and this really is the key that you have to enter. :) I know it looks strange, but this will work. I am not sure why we have chosen such a long key, probably a developer added it quickly and simply used the default text we use here.

    But you have to use the entire text, so:


    Choose your username. This name will be displayed in the topics and responses initiated by you.

    I follow my nose, it always knows
    ryanne.perry
    Helper ⭐️
    April 21, 2022

    Help! What am I doing wrong when trying to change the username wording for the registration page?

     

    🌻 Ryanne
    Casstastr0phee
    Contributor ⭐️⭐️⭐️⭐️⭐️
    April 21, 2022

    hmm @ryanne.perry I could be wrong, but it looks like your Module and Key are correct if you have the SSO login (I believe the keys are different if you do not have SSO enabled but @Julian keep me honest!). If you want to change the wording from “Choose your username. This name will be displayed in the topics and responses initiated by you.”, in the “Singular” section, just update to whatever text you prefer your members to see instead. 

    I follow Julian's nose, it always knows
    ryanne.perry
    Helper ⭐️
    April 21, 2022

    Thanks @Casstastr0phee! We do have SSO enabled for our employees at present. I am trying to update the language for the username and email on the registration/create your account page for users.

    🌻 Ryanne
    Casstastr0phee
    Contributor ⭐️⭐️⭐️⭐️⭐️
    April 21, 2022

    Hi @ryanne.perry 
    hmm..okay so it sounds like SSO is only enabled for employees? If that’s the case, you may want to look at this thread: 
     

    Per the documentation: 

    1. Title
    Module: Common
    Key: registration.detail.title


    2. Description*
    Module: Common
    Key: registration.detail.descriptionWithLoginLink

    *Add the variable {loginLink} to the description to include a “Login” link

    Login link
    Module: Common
    Key: registration.detail.loginLink

    3. Username
    Module: Common
    Key: loginBox.username

    4. Email Address
    Module: Common
    Key: loginBox.emailaddress

    5. Password
    Important: Changing this will also change the phrase on the login page
    Module: Common
    Key: loginBox.password

    6. I accept the terms & conditions*
    Module: Common
    Key: loginBox.terms
    *Will automatically be replaced by the system with your platform terms url

    7. Register button
    Module: Common
    Key: loginBox.register.button

     

    Hope that helps?? 
    -Cass.

    I follow Julian's nose, it always knows