Skip to main content
Frank
Product Guru
Dec 4, 2018 1:06 PM UTC

How To Configure Fonts

  • Oct 7, 2026 2:28 PM UTC
  • 25 replies
  • 2671 views
  • Translate All

Who shot the serif, or do you prefer a sans-serif typeface? Ariel, Helvetica, Georgia or Times New Roman, you can decide which font-family you want to use.

 

How to configure fonts

  1. Sign in to a community account with user role Community Manager or Administrator
  2. Click the Style button and select Fonts 
  3. Provide a font-family that you want to use (e.g. font-family: "Times New Roman", Times, serif;)
  4. Click Publish

 

How to use Google Fonts

Want to make use of Google fonts in your platform, expand the spoiler and follow the steps below

  • Go to http://fonts.google.com/
  • Select fonts to use and copy the embed code from the interface using the HTML code (Standard)

f5cd1ae9-0388-4314-8722-5a0460900ab2.jpg

  • Go to Control → Customization → Third-party Scripts and paste the code in the <Head> section

a2d4f9c7-2aad-460c-a783-7cf00dd403ea.jpg

  • Go to Community → Style → Fonts
  • Change the desired fonts as instructed by google fonts (the Specify in CSS section)

db2315c8-99bb-4a68-b3d3-35399ae05b37.jpg

  • Click Publish

 

How to use your company custom font

Want to make use of the official fonts that match your brand guidelines? For this you’ll need to inject or link to your custom fonts via the platform, there are a couple ways of doing this.

  • Include @font-face via Custom CSS
  • Include @font-face via Third-party Script
  • @import CSS stylesheet
  • Want to ensure EVERYTHING is using the same font? Use the * (anything) selector in your CSS to apply the rule to everything 
    * {
    font-family: customfont;
    }

     

 

Include @font-face via Custom CSS

  1. Sign in to a community account with user role Community Manager or Administrator
  2. Click the Style button and select Custom CSS
  3. Include your custom font with the following code
    @font-face {
    font-family: "Custom";
    src: url("https://link-to-font.com/Custom.woff");
    }
  4. Click Publish to close Custom CSS sidebar 
  5. Open Style → Fonts
  6. Provide the font-family that you want to use (e.g. font-family: "Custom”, serif;)
  7. Click Publish

 

Include @font-face via Third-party Script

  1. Sign in to the control environment with user role Community Manager or Administrator
  2. Navigate to Customization → Third-party Scripts
  3. Include your custom font in the “Insert in <head>” 
    <style  type="text/css">
    @font-face {
    font-family: "Custom";
    src: url("https://link-to-font.com/Custom.woff");
    }
    </style>
  4. Press Save changes
  5. Sign in to a community account with user role Community Manager or Administrator
  6. Click the Style button and select Fonts 
  7. Provide a CSS font-family that you want to use (e.g. font-family: "Custom”, serif;)
  8. Click Publish

 

@import CSS stylesheet

  1. Sign in to a community account with user role Community Manager or Administrator
  2. Click the Style button and select Custom CSS
  3. Include a link to your CSS file with the following code
    <style  type="text/css">
    @import url(https://link-to-css.com/stylesheet.css);
    </style>
  4. Click Publish to close Custom CSS sidebar 
  5. Open Style → Fonts
  6. Provide the font-family that you want to use (e.g. font-family: "Custom”, serif;)
  7. Click Publish

 

More information on working with font-family https://www.w3schools.com/cssref/pr_font_font-family.asp

25 replies

Contributor ⭐️⭐️
Sep 27, 2023 10:09 AM UTC

Hi! I’d like to upload our custom font and have been trying to use the information provided above. However, if I copy all the steps, I cannot get it to work.

I have used Transfonter to generate a @font-face, but as far as I see online I should upload it somewhere in the backend. Now it won’t link to our font, I guess because it’s only in my downloads. 

I’m very new to this, so sorry if my questions are basic. But can somebody help me? Should I upload it somewhere before linking to it, and if yes, where?

Translate
Yoeri
Gainsight Employee ⭐️⭐️⭐️
Sep 27, 2023 4:22 PM UTC

Hi @annemijn.hintzen the @font-face you generated should be uploaded and hosted on an online server, this typically is the online server where your company’s website is hosted. 

The moment the @font-face is uploaded you can follow the steps in Include @font-face via Third-party Script to load them in to your community and use them as your font.

Translate
Group Product Manager, Customer Communities
revote
VIP ⭐️⭐️⭐️⭐️⭐️
Nov 21, 2023 11:25 AM UTC

If you need any help targeting other elements that you feel need an increase in font-size, let me know or contact support@insided.com

Can I ask @olimarrio how to increase font size from the topic titles? I have tried h1/h2/h3 etc but nothing doesn´t change topic title font size.

 

Translate
olimarrio
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Nov 21, 2023 11:36 AM UTC

@revote it’s likely that you will need to add !important to your CSS as your custom code is being overridden by the default styling that we apply ourselves. 

Translate
revote
VIP ⭐️⭐️⭐️⭐️⭐️
Nov 22, 2023 10:56 AM UTC

@revote it’s likely that you will need to add !important to your CSS as your custom code is being overridden by the default styling that we apply ourselves. 

Yes, now I can adjust the font size of topic titles. Thanks a lot.

Is it possible to tweak a bit more: How can I adjust just titles of articles? Lets keep discussions as they are. Is this possible to achieve easily?

Translate