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Customisable event RSVP button

Related products:CC Events
  • February 15, 2022
  • 9 replies
  • 314 views
Customisable event RSVP button
Cristina
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  • Helper ⭐️⭐️⭐️
  • 530 replies

 We’re very happy to announce that the option to customise the RSVP button is now available platform-wide when you’re creating an event :raised_hands:  Thank you to all those who contributed their use cases, voted and share their feedback on our research article! :hugging:

Since the Events module has been released, we have learned that our customers have different preferences and needs from an event hosting platform, some using even an event management solution.

Your communities are the perfect place to promote events and drive attendance to the webinars and workshops you’re organising. Unfortunately, the user experience was not intuitive enough on the event page, as the RSVP flow within the community events frequently caused confusion amongst users, making them think they are registered by simply clicking the Attend button on the community event, while in reality, the actual registration required accessing and filling in forms hosted outside of our platform. 

As @mhuddleston very clearly explained in her idea, together with the use cases and feedback brought up by @Scott Baldwin, @JessEs@alex.maks@nicksimard@Kgastaldo and @DannyPancratz,  there was a clear need to be able to capture registrations and attendance lists in external tools and guide the users in as few steps as possible. We hope this improvement will bring bigger audiences to your events! 

 

For more information on how to configure this option and its behaviour, please visit the following KB article:

 

9 replies

Daniele Cmty
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  • Helper ⭐️⭐️
  • 274 replies
  • February 15, 2022

Woohoo!! This is amazing news! 🙏


Beachball3000
  • Contributor ⭐️⭐️⭐️
  • 18 replies
  • February 15, 2022

Very great news! =)


rashmin
  • Helper ⭐️
  • 5 replies
  • February 15, 2022

Most needed! Thanks for bringing this live :) Was so excited to see this.


copperml
  • Contributor ⭐️⭐️⭐️⭐️
  • 27 replies
  • February 15, 2022

Excellent! Thank you!!


Brittany from Automox

This is fantastic, thank you so much!


jimmytango78
  • Contributor ⭐️⭐️⭐️
  • 11 replies
  • February 16, 2022

This is great news @Cristina :blush: Definitely something we’ve been looking forward to for a while! Thanks so much for introducing this!


Gabolino
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  • Helper ⭐️
  • 163 replies
  • February 16, 2022

Great!


DannyPancratz
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 961 replies
  • February 16, 2022

I’ve been excited for this one since you announced it on the roadmap and I’m thrilled it’s here!

Quick clarifying question: it seems that this is only an option for net-new events, yes? When I try to update another event, the external RSVP option is not allowed. 


Julian
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  • Gainsight Employee ⭐️⭐️⭐️
  • 908 replies
  • February 16, 2022

As far as I know, you cannot change this particular setting after an event has been created. in consequence, this would automatically rule out adding this to any past events, unfortunately.


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