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Question

Country/Region Filtering

  • December 17, 2020
  • 2 replies
  • 76 views

Hello! We have recently launched Gainsight PX engagements to help automate the onboarding process for a portion of our customers.

 

For the time being, we would like these engagements to only show up for our North America accounts. However, after setting the filter for region to US, we have still had accounts in our EMEA and APAC regions being added to the engagements.

 

Can someone assist with this? 

2 replies

sai_ram
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  • Expert ⭐️⭐️
  • December 18, 2020

@link_black, @dileepnalla, @harshibanka can you suggest here.


dileepnalla
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  • Gainsight Employee ⭐️⭐️
  • December 18, 2020

@parkergreenhalgh 
My team will be reaching out to you on this issue via support ticket.

Thanks

Dileep Nalla