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Question

Editing Guide In-app and anchoring to items within an iframe.

  • March 15, 2022
  • 3 replies
  • 125 views

JayS

I can’t seem to figure out how to launch the “edit guide in-app” to an iframe page. The Salesforce URL remains the same but the product URL that Gainsight sees my user ID access, is within the iframe. How do I create/edit/anchor an engagement that will display in the iframe?

3 replies

anirbandutta
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  • Expert ⭐️
  • March 16, 2022

@Chandu would you be able to share something?


Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • March 16, 2022

@anirbandutta -  @aharkut would be the goto PM for Engagements 


JayS
  • Author
  • Helper ⭐️
  • March 28, 2022

This may be an issue with how the iframe is installed. Our engineers are going to try an update.