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jriva
Contributor ⭐️⭐️⭐️⭐️
Dec 20, 2019 7:01 PM UTC
Solved

Export Adoption Reports?

Is there a way to export adoption reports, or do you have to log into PX to view reports?

    prashant_mathapathi
    prashant_mathapathiAnswer
    Helper ⭐️⭐️⭐️
    Dec 31, 2019 10:42 AM UTC

    Hi @jriva ,

    The Adoption Report does not have the export option readily, as in case of a few other reports. However, you can still easily export the list of Users or Accounts who used a specific feature/module, by executing the following steps

    1. Scroll down the Adoption reports.

    2. Click the Users or Accounts number hyperlink for the required feature or module.  In the following image, users link is clicked for the Timeline module.

    You can see that all the 57 users who viewed the Timeline module are listed. If you select the Accounts link, all the accounts that viewed the module/feature are displayed. 

    3. Click the Export CSV icon on the top right corner to export the report. 

    Export Adoption Report as a CSV file 


    You can apply a date range and use other filters at the top of the report to generate the required data and then export it.

    Hope this was helpful.

     

    Regards

    Prashant

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    4 replies

    harshibanka
    harshibanka
    Gainsight Employee ⭐️⭐️
    Dec 21, 2019 1:05 AM UTC

    Hi @jriva ,

    Please see screenhot: It shows the export button on the Audience Explorer Report> Top Right Corner

     

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    Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
    jrivaAuthor
    Contributor ⭐️⭐️⭐️⭐️
    Dec 24, 2019 4:37 PM UTC

    Thanks @harshibanka. I was referring to adoption reports created in the “Features” module - there doesn’t appear to be the same export option.

     

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    prashant_mathapathi
    prashant_mathapathiAnswer
    Helper ⭐️⭐️⭐️
    Dec 31, 2019 10:42 AM UTC

    Hi @jriva ,

    The Adoption Report does not have the export option readily, as in case of a few other reports. However, you can still easily export the list of Users or Accounts who used a specific feature/module, by executing the following steps

    1. Scroll down the Adoption reports.

    2. Click the Users or Accounts number hyperlink for the required feature or module.  In the following image, users link is clicked for the Timeline module.

    You can see that all the 57 users who viewed the Timeline module are listed. If you select the Accounts link, all the accounts that viewed the module/feature are displayed. 

    3. Click the Export CSV icon on the top right corner to export the report. 

    Export Adoption Report as a CSV file 


    You can apply a date range and use other filters at the top of the report to generate the required data and then export it.

    Hope this was helpful.

     

    Regards

    Prashant

    Translate
      harshibanka
      harshibanka
      Gainsight Employee ⭐️⭐️
      Jan 3, 2020 1:09 AM UTC

      Hi @jriva , thanks for the clarification. I hope Prashant’s answer helps answer your question.

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      Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
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