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ajrufer
ajrufer
Contributor ⭐️⭐️⭐️
Aug 15, 2019 7:44 PM UTC
Solved

How do I keep dialog bars fixed when you scroll?

I built out an engagement that is a dialog and is set as a bar at the bottom of the page. When the page is first loaded, it is at the bottom of the browser. However, when I scroll, the banner moves with me. I expected the banner to stay fixed to the bottom of the browser window. Is there an easy way to solve for this?

    michael_sweeney
    michael_sweeneyAnswer
    Helper ⭐️
    Aug 22, 2019 3:29 PM UTC
    @ajrufer Good news... This has been fixed in production



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    10 replies

    harshibanka
    harshibanka
    Gainsight Employee ⭐️⭐️
    Aug 15, 2019 7:54 PM UTC
    @ajrufer are you able to share a quick video/ screenshot just for an accurate understanding of your ask?

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    Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
    lila_meyer
    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    Aug 15, 2019 8:31 PM UTC

    Welcome to the Community @ajrufer ! When you have a chance, be sure to Subscribe to the PX Discussions and PX Idea categories, so you can stay up-to-date on PX conversations and product tips from the Community!
     

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    Lila Krutel, Dir. Global Education Services
      ajrufer
      ajruferAuthor
      Contributor ⭐️⭐️⭐️
      Aug 15, 2019 9:52 PM UTC
      @harshibanka - Absolutely, I created a video. I'll send it to you via email since I don't have a link for it.

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      michael_sweeney
      michael_sweeney
      Helper ⭐️
      Aug 16, 2019 2:30 PM UTC
      Hi Amanda @ajrufer ,

      My name is Mike and I am with the PX Support team. I just wanted to reach out and let you know we are currently looking into the issue you have reported. What I have noticed is this is happening when the Overlay is unchecked.



      You can check this box for now if it fits your use case and I will let you know more while we investigate this behavior.

      Thanks,

      PX Support



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        harshibanka
        harshibanka
        Gainsight Employee ⭐️⭐️
        Aug 16, 2019 2:39 PM UTC
        Hey Amanda, I'd understand if you did not want to use an overlay because you are using a Bar for a reason so as to not blcok the users.

        Like Mike mentioned, he will investigate this behavior and revert.

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        Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
        ajrufer
        ajruferAuthor
        Contributor ⭐️⭐️⭐️
        Aug 16, 2019 3:15 PM UTC
        Thank you @michael_sweeney for looking into this for us. @harshibanka i hit the nail on the head that we'd like to use the bar in a less intrusive way but I appreciate the secondary option.

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          michael_sweeney
          michael_sweeney
          Helper ⭐️
          Aug 19, 2019 4:08 PM UTC
          Quick update here guys. This has been accepted as a bug and engineering team is working to have this corrected.

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          harshibanka
          harshibanka
          Gainsight Employee ⭐️⭐️
          Aug 19, 2019 4:51 PM UTC
          Thanks Mike.

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          Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
          michael_sweeney
          michael_sweeneyAnswer
          Helper ⭐️
          Aug 22, 2019 3:29 PM UTC
          @ajrufer Good news... This has been fixed in production



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            ajrufer
            ajruferAuthor
            Contributor ⭐️⭐️⭐️
            Aug 22, 2019 6:46 PM UTC
            Awesome, I tested out our banners and it's working perfectly now! Thank you @michael_sweeney, I really appreciate you and the engineering team working so quickly on this!

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