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ajrufer
Contributor ⭐️⭐️⭐️
August 15, 2019
Solved

How do I keep dialog bars fixed when you scroll?

  • August 15, 2019
  • 10 replies
  • 195 views
I built out an engagement that is a dialog and is set as a bar at the bottom of the page. When the page is first loaded, it is at the bottom of the browser. However, when I scroll, the banner moves with me. I expected the banner to stay fixed to the bottom of the browser window. Is there an easy way to solve for this?

    Best answer by michael_sweeney
    @ajrufer Good news... This has been fixed in production



    10 replies

    harshibanka
    Gainsight Employee ⭐️⭐️
    August 15, 2019
    @ajrufer are you able to share a quick video/ screenshot just for an accurate understanding of your ask?

    Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    August 15, 2019

    Welcome to the Community @ajrufer ! When you have a chance, be sure to Subscribe to the PX Discussions and PX Idea categories, so you can stay up-to-date on PX conversations and product tips from the Community!
     

    Lila Krutel, Dir. Global Education Services
    ajrufer
    ajruferAuthor
    Contributor ⭐️⭐️⭐️
    August 15, 2019
    @harshibanka - Absolutely, I created a video. I'll send it to you via email since I don't have a link for it.

    michael_sweeney
    Helper ⭐️
    August 16, 2019
    Hi Amanda @ajrufer ,

    My name is Mike and I am with the PX Support team. I just wanted to reach out and let you know we are currently looking into the issue you have reported. What I have noticed is this is happening when the Overlay is unchecked.



    You can check this box for now if it fits your use case and I will let you know more while we investigate this behavior.

    Thanks,

    PX Support



    harshibanka
    Gainsight Employee ⭐️⭐️
    August 16, 2019
    Hey Amanda, I'd understand if you did not want to use an overlay because you are using a Bar for a reason so as to not blcok the users.

    Like Mike mentioned, he will investigate this behavior and revert.

    Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
    ajrufer
    ajruferAuthor
    Contributor ⭐️⭐️⭐️
    August 16, 2019
    Thank you @michael_sweeney for looking into this for us. @harshibanka i hit the nail on the head that we'd like to use the bar in a less intrusive way but I appreciate the secondary option.

    michael_sweeney
    Helper ⭐️
    August 19, 2019
    Quick update here guys. This has been accepted as a bug and engineering team is working to have this corrected.

    harshibanka
    Gainsight Employee ⭐️⭐️
    August 19, 2019
    Thanks Mike.

    Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
    michael_sweeney
    Helper ⭐️
    August 22, 2019
    @ajrufer Good news... This has been fixed in production



    ajrufer
    ajruferAuthor
    Contributor ⭐️⭐️⭐️
    August 22, 2019
    Awesome, I tested out our banners and it's working perfectly now! Thank you @michael_sweeney, I really appreciate you and the engineering team working so quickly on this!