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How is IN and NOT IN conditional branching logic supposed to work with Multi-Question Surveys?

  • July 17, 2025
  • 1 reply
  • 26 views

DannyPancratz
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Particularly when you want to run the logic on a multi-select question. 

Here’s what I want: 

  • I have a multi-select question with 5 options. 
  • IF option B (Missing Features) is selected as part of the answer, I want to route to step 2.
  • All else I want to route to step 3. 

Here’s what I tried:

 

But when I test it out, it doesn’t work unless option B (missing features) is the ONLY answer selected. 

  • Option B is the only selection = logic works
  • Option B is one of 2+ selection = logic does not work

To me, that seems more like an IS condition, not an IN condition. 

I tried configuring similar logic for NOT IN and the same issue happened. 

Am I doing something wrong or is this a bug? 

Best answer by rschlette

That looks like a bug to me. I’d open a ticket to clarify if there’s a gap for an INCLUDES operator, or if there’s a bug with the implementation of IN for multi-select questions

1 reply

rschlette
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  • Expert ⭐️
  • Answer
  • July 22, 2025

That looks like a bug to me. I’d open a ticket to clarify if there’s a gap for an INCLUDES operator, or if there’s a bug with the implementation of IN for multi-select questions