How to use hotspots in V2 guide

Hi @kaitlyn.burke.pm. In the V2 editor, you should be able to click on “add steps” and select a hotspot step from the default template. You’ll need to format it for colors/size, but it will add the hotspot to your guide. Hope that helps!

I don’t believe it will show at the same time as another step; it is a step on it’s own. So on the step prior to the hotspot, you could tell them to look for the hotspot. 

However, if you guide point to the next thing you want them to do, I don’t know if the hotspot would be necessary. You might have user drop off the guide at that point if they don’t see the hotspot to click.

We have used hotspots (as the  first step of the guide) to call attention to a feature we think the user should be accessing. Then if the user sees the hotspot and clicks it, they’ll get the content. I personally haven’t built a guide that has a hotspot as a step in the middle of the guide.

Hi @mmarques. No, a hotspot is a dot with an emanating circle around it. You can configure the size and color of the dot and speed of the repeating circle that grows around it. You can anchor it just like a badge, but it’s part of an engagement, so it only appears at your scheduled frequency. 

As I mentioned, we use it to try to call attention to a feature that users should be using, or to a new feature, but I haven’t found a use case to have a hotspot as a step in the middle of a guide.

It’s less intrusive than a tooltip. So if the user sees it, they may click on it, but it doesn’t interrupt their workflow like a popup tooltip.