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Is there a way to rename a category in a KC bot?

  • October 3, 2022
  • 2 replies
  • 41 views

mmarques
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I already added several engagements and links to a KC bot category. Is it possible to rename the category? 

Or do I need to create the new category and move everything to the new category?

Best answer by srinivas myakala

Hi @mmarques ,

You can edit the KC Bot category by heading into the Categories and find the edit option at the respective category you want to change the name.

Here’s a quick reference: https://share.getcloudapp.com/Jru8OvJK 

2 replies

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  • Gainsight Employee ⭐️
  • Answer
  • October 3, 2022

Hi @mmarques ,

You can edit the KC Bot category by heading into the Categories and find the edit option at the respective category you want to change the name.

Here’s a quick reference: https://share.getcloudapp.com/Jru8OvJK 


mmarques
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  • Author
  • Helper ⭐️⭐️
  • October 3, 2022

Thanks, @srinivas myakala. I forgot about the category button!