Gainsight Education Services is pleased to announce the availability of two PX user enablement resources.
The PX Configuration and Instrumentation course shows you how to install the Gainsight PX tag and Identify code in your Web application and verify that data is flowing as expected from your application into PX. You'll also learn how to instrument your application with PX, which will enable you to track product usage and launch in-app Engagements. The course covers the following topics:
- PX Installation
- Overview of Product Mapper
- How to Create Modules
- How to Add Features to your Modules
- How to Create URL Rules to Track Page Views
- Create Tag UI Element Rules
- Use custom CSS selectors for instrumentation
- Use custom HTML (DOM) attributes for instrumentation
- Use custom events for instrumentation
The PX Analytics course shows you how to use PX analytics to make data-driven decisions to develop your product strategy. The course covers the following topics:
- KPIs and objective-driven dashboards
- Adoption analytics
- Retention analytics
- Path Analysis
- User sentiment and feedback
- Engagement analytics
- Query Builder
- Report sharing