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Stuart
Stuart
Helper ⭐️⭐️
July 8, 2024
Question

PX: Best Practices for migrating from Google Analytics to PX

  • July 8, 2024
  • 3 replies
  • 80 views

Hi folks,

 

We have a team who currently use Google Analytics, and will be moving to PX shortly.  I haven’t been able to find any support docs or community posts relating to this process being completed before, but I’m interested to know if anyone in the community has made this switch before and can share any best practices or learnings they took away from the process?

Thanks,

 

Stuart

    3 replies

    Surendra
    Surendra
    Gainsight Employee ⭐️⭐️
    July 8, 2024

    Hello @Stuart 
    Thank you for posting on community!
    Migration of data from Google analytics to PX should be possible using Data Loader, as long as the team can export the data and convert it. 
    1) Team might need a custom dimension e.g. user_id to be included with the standard event export.
    2) Team will also have to convert the date to epoc format for import.
    Hope this helps.

      jmobley
      Gainsight Employee ⭐️
      jmobley
      Gainsight Employee ⭐️
      July 23, 2024

      Hey @Stuart , I was able to create this article based upon some of the functionality comparisons.

      In my experience, the main challenge is around getting the users to understand the core differences between product analytics and web analytics, so that is where I focused.

      If you have specific areas that you want me to zoom in on or refine and get more specific I am happy to do so!

      Jack
        alizee
        alizee
        VIP ⭐️⭐️⭐️⭐️⭐️
        July 25, 2024

        As a former web ops lead, this sounds like a super interesting migration project. Best of luck. 

        The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
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