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Hi everyone,

The PX March 2020 release is now live. You can access the detailed release notes here.

New feature highlights from this release include:

  • Set recurring interval schedule for Engagements

  • Create multiple Knowledge Center Bots for different Audiences

  • View new Analytics for Bots, including Article Views, Engagement Views, Feedback, and Article Searches 

  • Launch screen scalable Survey Engagements optimized for mobile using the same flexible visual design and editing capabilities as the Web app. (and, view associated analytics!)

  • Use PX & Fullstory Integration to better understand user actions

 

Regards

Prashant 

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