I’ve looked at the support article but I don’t see “pausing” as a permission assigned to specific roles. (https://support.gainsight.com/PX/Administration/General/User_Management#Roles_and_Permissions_in_PX)
I had a situation this week. I saw there were a couple surveys paused, and I had recently made an update to the audience, so I assumed I had forgotten to relaunch. However, I was then contacted and asked why they were active. Turns out, another user had paused a couple surveys without communicating that change.
Is there a way to limit the permissions of the user roles that have the permission to pause an engagement or a bot? I know that we can limit those who have permission to launch something.
cc:
Best answer by Adrian Raposo
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