This Product Update check box under the Launch option.
Solved
what does the Product Update check box mean in the Engagements editor's launch screen?
+9Best answer by rschlette
Hi Danny. The Product Update classification corresponds to the User Preferences category ‘productUpdate’. It functions simply to create a discrete category of engagements that can be opted in/out with that user pref. Often the ‘productUpdate’ category is used like an operational communications category.
So if a guide engagement is not configured as a Product Update, it would follow the ‘guidedTours’ pref, but if configured as a Product Update, it would follow the ‘productUpdate’ category preference.
For users where both users prefs are enabled, there won’t be any change in their experience.
+2Hi Danny. The Product Update classification corresponds to the User Preferences category ‘productUpdate’. It functions simply to create a discrete category of engagements that can be opted in/out with that user pref. Often the ‘productUpdate’ category is used like an operational communications category.
So if a guide engagement is not configured as a Product Update, it would follow the ‘guidedTours’ pref, but if configured as a Product Update, it would follow the ‘productUpdate’ category preference.
For users where both users prefs are enabled, there won’t be any change in their experience.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.