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The PX July 2025 release is now live across all data centers! This update brings powerful enhancements designed to help your teams dig deeper into product usage, uncover meaningful insights, and streamline KC Bot operations. From improved account visibility to more customizable analytics, there’s a lot to explore.

If you haven’t had a chance to catch up yet, we’ve got you covered. - Release Notes | Product Updates

Here are the updated resources and articles published as part of this release:

Newly Published

Recently Updated

We hope these updates help you along your product journey. Have feedback or suggestions about PX documentation? Leave us a comment—we’d love to hear from you.

Does the new Account-level Summary & Health data end up in the PX<>CS tracked account object, or is it strictly in PX at this time? If it’s just in PX, is there any plan to make it available through the PX<>CS integration?

 

That might seem like a silly request since there’s robust health scoring in CS, but the real killer use case here is highly detailed, product-specific adoption breadth definitions for many products. It’s difficult to define a seriously targeted adoption breadth health score for more than 2 or 3 products in CS without running out of measures and or score cards. By offloading that subcategory of product adoption health to PX, customers with loads of products in PX could define those detailed definitions of adoption breadth on a product-specific bases in https://app.aptrinsic.com/settings/accounts, and then pass the resulting scores to CS to be used in a product-agnostic way in a larger health scoring scheme.

 

Let me know if there’s any plan for that, or if an Idea post is in order. Thanks!


Hey there ​@rschlette!

This is for PX only at this time and precisely for the reason you mentioned about the existing capability of health scoring in CS.
Currently, only API support is planned for next quarter.
But we’re open to support in the PX-CS integration if there is enough interest


 


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