FAQ Product Updates

Hi @Jasper ! Thanks for following up on this. Regarding:

1/ Moving a reply to another topic or start a new thread with it: you can now move replies on Articles, Questions and Conversation to an existing topic or to a new topic. Starting a new thread with it is not available yet, but still planning for it!

2/ Assigning a moderator to a product update is now possible 🎉 You can also select multiple product updates and assign moderators to it. 

Do you still have challenges around editing messages within the allocated time? 

Thanks!

Is there another update to give on this? It's been a year and we still cannot split replies from a Product Update, or merge replies/topics into it. 
This is critical functionality for us. Our users are questioning the professionalism of our platform when we have to tell them “Sorry, I can't move your reply, please retype it yourself in the proper place”

Hi @Erik_ ! Unfortunately, there is no update on this. We are still considering the functionality considering our current roadmap. Would you mind jumping on a quick call with me where I can give you an update on functionalities, such as increased hierarchy in community categories, we are working on and get some more insights into splitting/merging replies for product updates?

Please use this link to schedule a call with me if you are interested.

We've already, fairly recently, met with you (virtually) about the increased hierarchy (which is something we're looking forward to!) 😊 I don't think I have much more to say about the splitting and merging than I did above. It seems like such a basic functionality for a community to have in all its modules.