We’re excited to announce that our Zapier app is now available publicly in the Zapier app directory!
With our Zapier integration, you can trigger workflows between inSided and 3,000+ apps based on community and moderator activities, as well as use those apps to trigger behaviours on inSided.
The possibilities are endless, but we see many customers successfully use Zapier to improve internal collaboration with messaging tools like Slack and Microsoft Teams, automate workflows for ideation with product tools like JIRA and Productboard, and forward community member registrations and activity to marketing automation/CRM tools like Marketo, Mailchimp and Hubspot.
For this public release, we’ve ironed out some issues with creating Zaps, like making sure there’s always a sample available for testing. We also added some improvements, such as including a plaintext version of content in triggers, and adding the ability to revoke the API key used for Zapier integrations as a security measure, in case a colleague leaves your company.
With our Zapier integration, you can:
Use new topics, replies, and likes from users to trigger workflows in other apps.
Push user data to other systems with triggers on newly registered users and new event attendees.
Trigger app workflows based on moderator actions like updating idea statuses and moderator tags.
Add new replies to topics based on triggers from external apps (e.g. post a reply from Slack to a topic).
We’ve included some inspiration directly in Control, by embedding premade ‘Zap templates’ to help you quickly get up and running with Zapier. You can find these in Control on the Integrations > Apps page.
Get started with the following guides:
As always, we’d love to hear your feedback or any questions you have about this release.
