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🎄 Spruce up your content with image resizing in Control

Related products:CC Knowledge Base
  • December 18, 2020
  • 9 replies
  • 430 views

daniel.boon
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You can now resize and align images in the Control WYSIWYG editor!

With the new improvements, you can:

:white_check_mark: Resize images in your articles, product updates, and replies to end users.

:white_check_mark: Align images and text left/centre/right in your articles, product updates, and replies to end users.

In particular we hope this update helps those of you who need to deal with screenshots uploaded from mobile, which often take up a lot of space and make topics unreadable! As a small followup, we’re also working on an automatic height limitation for images uploaded by end users on mobile.

Thanks @ThomasMalingre for submitting this idea, and @bjoern_schulze @Marina Perminova @banthonisz for your especially enthusiastic support of the idea :wink: .

Here’s a collage of images to demo image resizing/alignment in action - a special thank you to all the product engineering inSiders who modelled for our #worst-xmas-sweater competition for letting me use these festive photos :christmas_tree:.

9 replies

freydrew
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  • Contributor ⭐️⭐️⭐️⭐️
  • 42 replies
  • December 18, 2020

THANK YOU! :pray:


Marina Perminova

Finallyyyyy!! Thank you :blue_heart:

Love the photos :smile::heart_eyes::christmas_tree:


Rudi
  • Contributor ⭐️⭐️⭐️
  • 12 replies
  • December 21, 2020

As @Marina Perminova said, FINALLY!
I was tired of editing every image before uploading. Great job, teams! :clap_tone2:


banthonisz
  • Contributor ⭐️⭐️⭐️
  • 17 replies
  • December 21, 2020

Amaaaazing. I came for the feature release, but stayed for the sweaters :heart_eyes:


  • Contributor ⭐️⭐️⭐️
  • 11 replies
  • December 28, 2020

@daniel.boon I think this is causing a problem with creating events, because I can’t get my images to work. It shows too big in the editor window, with no way for me to resize. Before this update, my image actually fit with no resizing needed. But now, when I upload it’s too big and there’s no way to resize it because the window is too small. Here’s what I see:

event setup image

 

Something isn’t right and I’m not sure if it’s Chrome. Because as I’m writing this now, the image above my text is bouncing around (and stopped once I added a caption) and I’m apparently unable to resize it by dragging edges - it doesn’t even show in the WYSIWYG editor.

I’m using this version of Chrome on a Mac:

Google Chrome is up to date

Version 87.0.4280.88 (Official Build) (x86_64)

 

EDIT: Update to note that if I go ahead and save, it eventually renders properly in the post. But I still cannot resize in the window.


daniel.boon
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  • Author
  • Helper ⭐️⭐️⭐️
  • 730 replies
  • January 4, 2021

Thanks for letting me know @becky.scott! This is unexpected behaviour - I’ve raised a support ticket on your behalf.


  • Contributor ⭐️⭐️
  • 5 replies
  • November 5, 2021

can’t access that page ! where should I ask ?

 


Julian
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  • Gainsight Employee ⭐️⭐️⭐️
  • 908 replies
  • November 5, 2021

Hi Nathan,

your account had no customer rights yet, so you could not see this area of our community.
 

I have changed this now, you should be good to go. :)


  • Contributor ⭐️⭐️
  • 5 replies
  • November 5, 2021

this seems to be only in the admin editor, not the main Insided editor, as discussed here Can users resize images on posts? | inSpired (insided.com)

Is that the case ?


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