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RELEASE

📢 Gainsight's PX February 2023 Release is Live!

Related products:PX KC Bot
  • February 7, 2023
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Adrian Raposo
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The PX February release is now live in US and EU orgs! 

 

We have delivered new features and enhancements to help you get started faster and simplify your PX user experience. Check out our release notes for more information.

Release Highlights:

  • New Dashboard and Widget Experience: Reach more valuable insights with a new, intuitive, and easy to use dashboard and widget experience.
    • Use newly categorized widgets and dashboard templates to create meaningful and granular dashboards quickly.
    • Choose chart type, time period frequency,  and other parameters at once for a seamless user experience. 
  • Add inSided Community Content in Your KC Bot: Take your Knowledge Center Bot to the next level by syncing content directly from your Community platform. For customers of inSided, you can now fetch ideas, questions, discussions, and articles from your inSided subscription and display them directly in the KC Bot for users to engage with.
  • New Actions on Custom Buttons in Guide Editor: To automate more prescriptive in-app user journeys, you can now use Custom Buttons in the new Editor to automatically open a KC Bot, open an article created in PX directly on the Bot, or even navigate within a Guide - no code required. 
  • Engagement Monitoring and Checksum Validation: You can now identify a wider spectrum of validations such as checksum, invalid HTML tags, and restricted HTML reference domains in Engagement Monitoring. Improve error monitoring with real time validation on active engagements for checksum and HTML errors. 
  • New and Enhanced APIs: We’ve enhanced Gainsight’s APIs with new PX Admin and Engagement monitoring APIs for customer alert systems, as well as enhanced APIs to support Localization in KC Bot and Articles.
  • Cookie-Free Tracking in PX: You can now define cookie storage locations during PX installation, choosing from browser or local storage options for increased privacy configurations.

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RELEASE NOTES
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FYI @mickey @karl_rumelhart @dstokowski  @minh_phan @MatthewWasley @robert_lakin @Tori Jeffcoat @harshibanka @Umakanth @dileepnalla @kathleenkenny23 @link_black  @skalle @Chandu @aharkut  @anirbandutta @neelam_mukherjee @ecohen @gmichlin @Jared Lees

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