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Sebastian
Helper ⭐️⭐️⭐️
August 10, 2022

Coming soon: Email Campaigns

Related products:CC Notifications & Subscriptions
  • August 10, 2022
  • 33 replies
  • 1016 views
Coming soon: Email Campaigns

This feature is now in opt-in open beta! You can opt-in from the Experimental features page in Control.

Over the past few months, we’ve been hard at work on our new Email Campaigns feature 🎉 Today, we’re excited to open up our beta program to those who’d like to give Email Campaigns a spin! By joining the waiting list, you can sign up for early access to this feature.

Email Campaigns

This new Email Campaigns feature allows you to craft compelling emails that you can use for a variety of use cases. For example:

  • Send out a monthly community digest or newsletter to all your users (or a specific segment of users)

  • Create an onboarding flow that sends out emails 7, 14 or 30 days after registration

  • Create re-engagement campaigns to all users that haven’t been active for more than 30 days

  • Encourage users to join a group if they haven’t joined a group in the first 30 days

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Features:

  • Create emails easily (using our wysiwyg editor you’re used to)

  • Customize the branding of your email campaigns

  • Select recipients based on user properties (eg. role, registration date, last activity, groups)

  • Send a one-off email or make it an automated email (eg. for onboarding or reactivation emails)

  • View email metrics (eg. sent, delivered, opened, clicks, etc.)

Why Email Campaigns?

We want to offer our customers all the tools to make sure you can build a successful and vibrant community. One part of that is making sure the community experience itself is as engaging as can be (sneak peek: Notification Center coming up), but the other part is making sure that you can keep community members up to date on all the latest and greatest and invite them back to your thriving community. That’s where our new Email Campaigns feature comes into play.

Rollout plan

  • Phase 1: Closed beta (gradual)
    In the first phase, we’ll gradually roll out the feature to customers that have signed up for the waiting list

  • Phase 2: Open beta
    In the following months, we’ll allow all customers to opt-in for the Email Campaigns feature.

You can sign up for the waiting list here

Let us know!

What would you like to use the Email Campaigns feature for? What use cases are you most looking forward to addressing? Let us know and inspire others!

33 replies

Contributor ⭐️⭐️⭐️⭐️⭐️
August 10, 2022

Tried to sign up and got the message below. How can we sign up for early access?
 

 

Sebastian
SebastianAuthor
Helper ⭐️⭐️⭐️
August 10, 2022

@Hannah Bailey @Melissa Meyer My apologies, I’ve updated the form permissions to allow people from outside inSided to reply :)

DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
August 10, 2022

For those of us considering the beta it’d be good to know pricing information. Is this going to be a standard feature or a paid add-on? 

FYI: I am no longer active in this community
security_lion
Helper ⭐️⭐️
August 11, 2022

We’re sending our first email campaign soon and have been really excited to get to work with this feature :) 

Sebastian
SebastianAuthor
Helper ⭐️⭐️⭐️
August 12, 2022

@DannyPancratz We aim to make this feature included in all Business and Enterprise packages. However, during the beta program period we will be evaluating whether Email Campaigns will involve additional costs when sending large volumes of email. During the beta there will be no additional costs involved. I hope this answers your question for now.

Sebastian
SebastianAuthor
Helper ⭐️⭐️⭐️
August 12, 2022

We’re sending our first email campaign soon and have been really excited to get to work with this feature :) 

@security_lion We’re looking forward to your experience and results. Good luck!

erin.brisson
Contributor ⭐️⭐️⭐️⭐️⭐️
August 12, 2022

This is really exciting!

Erin
Onomatopoeia
Helper ⭐️⭐️
August 16, 2022

YES! Yes please!

Contributor ⭐️⭐️⭐️⭐️⭐️
August 23, 2022

Looking forward to this. Wanted to make sure i haven't missed the email for the beta testing?

Stuart.cruttenden
Contributor ⭐️⭐️⭐️
August 23, 2022

I’d love to use this as a reactivation feature for some of our members that joined when we first launched, and have been active within the last 2 - 3 months (if not longer)  :)

Stuart