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Sebastian
Helper ⭐️⭐️⭐️
August 10, 2022

Coming soon: Email Campaigns

Related products:CC Notifications & Subscriptions
  • August 10, 2022
  • 33 replies
  • 1016 views
Coming soon: Email Campaigns

This feature is now in opt-in open beta! You can opt-in from the Experimental features page in Control.

Over the past few months, we’ve been hard at work on our new Email Campaigns feature 🎉 Today, we’re excited to open up our beta program to those who’d like to give Email Campaigns a spin! By joining the waiting list, you can sign up for early access to this feature.

Email Campaigns

This new Email Campaigns feature allows you to craft compelling emails that you can use for a variety of use cases. For example:

  • Send out a monthly community digest or newsletter to all your users (or a specific segment of users)

  • Create an onboarding flow that sends out emails 7, 14 or 30 days after registration

  • Create re-engagement campaigns to all users that haven’t been active for more than 30 days

  • Encourage users to join a group if they haven’t joined a group in the first 30 days

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Features:

  • Create emails easily (using our wysiwyg editor you’re used to)

  • Customize the branding of your email campaigns

  • Select recipients based on user properties (eg. role, registration date, last activity, groups)

  • Send a one-off email or make it an automated email (eg. for onboarding or reactivation emails)

  • View email metrics (eg. sent, delivered, opened, clicks, etc.)

Why Email Campaigns?

We want to offer our customers all the tools to make sure you can build a successful and vibrant community. One part of that is making sure the community experience itself is as engaging as can be (sneak peek: Notification Center coming up), but the other part is making sure that you can keep community members up to date on all the latest and greatest and invite them back to your thriving community. That’s where our new Email Campaigns feature comes into play.

Rollout plan

  • Phase 1: Closed beta (gradual)
    In the first phase, we’ll gradually roll out the feature to customers that have signed up for the waiting list

  • Phase 2: Open beta
    In the following months, we’ll allow all customers to opt-in for the Email Campaigns feature.

You can sign up for the waiting list here

Let us know!

What would you like to use the Email Campaigns feature for? What use cases are you most looking forward to addressing? Let us know and inspire others!

33 replies

revote
VIP ⭐️⭐️⭐️⭐️⭐️
January 5, 2023

I think I have requested access as well? I need this feature in following weeks.

rsilvano
Contributor ⭐️⭐️
January 18, 2023

Hey there @Sebastian ! So *very* excited to see this being rolled out.

Quick question (that will determine if I have additional questions!): With the Beta roll out, how many features are in place now vs will be added later? Is there any additional detail you can share about when we could expect full functionality from the list you added above? 

 

Again, our team is chomping at the bit to build and send these, and so pumped that InSided is launching this feature! 

-Rachael

Sebastian
SebastianAuthor
Helper ⭐️⭐️⭐️
January 18, 2023

Hi @rsilvano! Thanks for your feedback!

The beta rollout currently includes all features listed, except for automated campaigns. That’s something that we’re wrapping up now and about to make available to all beta customers. 

Other than that, we’ve got a backlog with many small improvements that we’ll be working on the following weeks, so stay tuned!

jessicadaniels
Contributor ⭐️⭐️⭐️
January 18, 2023

Hi @Sebastian! My IT team is blocking me from filling out your form, what is the best route for me to join the waitlist for beta on this feature? Sequoia is super excited about this feature!! 

Jessica Daniels, Grove Community Manager
Sebastian
SebastianAuthor
Helper ⭐️⭐️⭐️
January 19, 2023

Hi @Sebastian! My IT team is blocking me from filling out your form, what is the best route for me to join the waitlist for beta on this feature? Sequoia is super excited about this feature!! 

I’ll add you to the waitlist manually. Stay tuned!

Contributor ⭐️
January 19, 2023

Hi @Sebastian ,

I love this feature and super useful for our use case!

Yesterday i found out that the ‘sent’ value in the metrics does not match the number of recipients selected. Is this something known at your end?

I will send an email to the support team for investigation but just wanted to share it here in case someone else found the same issue.

Juliana Spinardi
Helper ⭐️
January 19, 2023

@Sebastian can you please confirm if Pipefy is on the list, please??

Sebastian
SebastianAuthor
Helper ⭐️⭐️⭐️
January 19, 2023

@Juliana Spinardi Confirmed :) Stay tuned!

cclements
Contributor ⭐️⭐️⭐️⭐️
January 25, 2023

Hi @Sebastian - Can you confirm LinkedIn is on the waitlist, as well? This could solve for a huge roadblock we have in our pilot strategy by allowing us to send comms to our pilot members via community rather than an internal email alias. This could make or break our pilot launch timeline and would be a massive win, if we could test it out.

~ Courtney Clements
Suvi Lehtovaara
Helper ⭐️⭐️
February 1, 2023

Hi @Sebastian!

We’ve signed up for the waiting list a while ago, but no news yet. Any updates on this?

https://yhteiso.elisa.fi/