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Yoeri
Gainsight Employee ⭐️⭐️⭐️
January 22, 2020
announcement

Coming soon: Instant search and search filters

  • January 22, 2020
  • 22 replies
  • 549 views

We’re pleased to share that we are currently working on improving the user- interface and experience of search.

Jump to the instructions to preview the advanced search on your community

Example of new search result page

What to expect

  • Searching in a category page will only show results from that specific category*

  • Instant search - the list of search result will automatically refresh as you type in a search result page

  • Endless scroll - when you reach the bottom of the list of result we’ll automatically load a new set of results

  • UI changes - the list of search results will be changed to improve read- and scanabilty

  • Search filters - you will be able to filter search result pages on:

    • Community (parent) categories

    • Knowledge base (parent) categories

    • Topic type

    • Public tag

    • Source (e.g. community, knowledge base)

*category specific search results are already available in the live-search dropdown

We have more ideas for search filters but would like to hear your input on this as well: Let us know what you think of this update, share your most desired filter and stay tuned for more!

22 replies

Yoeri
YoeriAuthor
Gainsight Employee ⭐️⭐️⭐️
February 3, 2020

Good spot Annina, that should be Wednesday 5th of February indeed!

Group Product Manager, Customer Communities
Yoeri
YoeriAuthor
Gainsight Employee ⭐️⭐️⭐️
February 5, 2020
Group Product Manager, Customer Communities