Delete private messages, unsubscribe from @mentions, and more improvements

You asked, we listened. We have recently implemented some platform improvements based on your ideas and feedback here on inSpired. Read on to learn what is now available:

• Private message deletion for community members
• Unsubscribe from @mention email notifications
• Content Helpfulness Facelift
• Show warning dialog if you navigate away from the create topic process
• Bulk operation to close multiple topics at once
• Ability for moderators to post the same message multiple times

Private message deletion for community members

We worked on this feature based on this popular idea. Community members can now delete private messages they have sent to other users or moderators, enabling them to remove content they’ve sent privately that they no longer want to share. Both members of the conversation can see that a message has been deleted, for the sake of transparency. The deletion is available on the front end when viewing your conversation with another user.

Unsubscribe from @mention email notifications

Opting out from @mention notifications, a highly voted idea, is now available. Go to your Profile Settings page and set ‘Receive email notifications when you are mentioned’ to No. Once set to No you will no longer receive an email when another user mentions you.

Content Helpfulness Facelift

We changed the emoji, used to up- or downvote a topic, to a more friendly set.

Show warning dialog if you navigate away from the create topic process

When you're in the middle of creating a topic and accidentally refresh, navigate or forget to open in a new tab, there's no warning and your progress is lost. This is no longer the case. We implemented a warning dialog, based on this idea, that shows if you navigate away from the create topic page after providing some input already.

Bulk operation to close multiple topics at once

You can now close multiple topics at once (based on this idea). Simply go to the topic overview in Control, select some topics, press ‘More’ in the toolbar at the bottom, and select ‘Close’. This will prevent community members from submitting new replies to these topics.

Ability for moderators to post the same message multiple times

When there’s a major incident affecting a large portion of your customer base, sometimes you need to repeat yourself. Sometimes you need to repeat yourself, so we made it possible for moderators to post the same message multiple times, as requested in this idea.

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We hope you're happy with these changes - give us any feedback in the replies below! 🙂