Your Education, Community, and product data have always lived in three separate dashboards. Now they're available in a single conversation. Gainsight MCP servers for Skilljar, Customer Communities, and Product Experience are now in beta and available for you to setup today. Connect your Digital Customer Hub directly to AI tools like Claude so your team can build, measure, and act through natural language.
One Conversation. Three Products.
Your Digital Customer Hub is built to work as one connected ecosystem. When all three MCPs are connected, your AI can span the entire customer journey in a single conversation. Build a course in Skilljar, check adoption in PX, pull community sentiment in CC, and package it all into a report for Product. That's days of work done in one conversation.
Skilljar MCP
Run your Academy through AI. The Skilljar MCP Server connects Skilljar to developer tools like Claude Code and Cursor, so your team can build, manage, and publish learning content through natural language. Support for ChatGPT and Claude desktop is coming soon.
- Build entire courses conversationally with lessons in a single prompt
- Enroll learners at scale, move them between groups, and set auto-enrollment rules
- Manage student profiles—create, update, and deactivate learner accounts in batches
- Create and configure groups with visibility settings and enrollment rules
Under the Hood: Skilljar API V2 (Beta)
The Skilljar MCP Server is powered by our new API V2, which is also entering beta. API V2 brings full dashboard parity—every operation across content, publishing, users, commerce, and analytics is now available programmatically. Whether you're connecting through MCP, building custom scripts, or integrating with your internal tools, API V2 is the foundation.
Customer Communities MCP
Your community command center, built into your AI. Connect Gainsight Customer Communities to Claude, ChatGPT, or any MCP-compatible tool and turn community activity into actionable insights
- Surface unanswered questions from the last 30 days
- Identify content gaps and trending themes
- Pull engagement trends and member activity without waiting on a custom export
- Look up user profiles, review post details, and audit community structure
Product Experience MCP
Talk to your product data like it's a teammate. Connect Gainsight PX to MCP-compatible tools and get instant answers about adoption, engagement, and feature usage.
- Pull adoption data and behavioral trends in plain English
- Audit live engagements and feature usage
- Export up to 10,000 records to CSV without writing a single line of code
Getting Started
For the Customer Communities and Product Experience MCPs, setup requires the MCP server URL and self-serve OAuth configuration; the same process as configuring an API integration today. Both MCPs must be configured individually.
For the Skilljar MCP, setup requires a CLI-based MCP client like Claude Code or Cursor using API key authentication.
If you're a Skilljar, CC, or PX customer, the MCP for your product is included at no additional cost.
We built this for every Education admin building courses at midnight, every Community manager answering thousands of questions, and every product team stitching reports together for answers. Your Digital Customer Hub just became conversational.
💬 Have questions? Drop a comment below!
