We’ve rolled out a new wave of PX updates to help you create smarter engagements, get richer account insights, and streamline your data workflows. From AI-assisted content creation to flexible dashboards and enhanced API access, these updates are all about working faster and seeing further.
Smarter Engagements, Powered by AI
Write with AI
Creating impactful in-app engagements just got easier. PX now brings generative AI directly into the engagement editor to help you write, refine, and structure content in minutes, not hours.
Use existing docs or articles to instantly generate engagement copy that’s clear, consistent, and tailored to your users. You can even rewrite or simplify content right in the editor to keep your message sharp and on-brand.
Think: faster authoring, consistent tone, and less copywriting guesswork.
Deeper Account and Audience Insights
View At-Risk Users Instantly
See which users need extra attention with one click. The new Users At Risk view highlights users whose core feature usage falls below your defined threshold, making it easier to act on adoption signals.
Filter by Account Health KPIs
Zero in on the metrics that matter. Filter accounts in Accounts Explorer using Core Feature Usage, Active User Coverage, Stickiness, and Product Score to prioritize outreach and success initiatives.
Quick Filter for Newly Added Accounts
Use the new Awaiting Scoring quick filter to find newly created accounts that haven’t yet received a Product Score; ensuring no new customer slips through the cracks.
Resizable Columns in Accounts Explorer
Adjust table columns to your preferred layout for cleaner comparisons and better visibility. Simple, but effective.
More Flexible Dashboards
Export Dashboard Widgets as CSV
Need deeper analysis? You can now export widget data as CSV files for use in BI tools or custom reporting. Filters and dashboard settings carry over automatically, and large exports are conveniently delivered via email.
Create Segments Directly from Dashboard Widgets
Build user or account segments right from your dashboard, no CSV download or manual upload required. Turn real-time insights into actionable segments for personalized engagement, instantly.
Better Data Access with PX APIs
Access Product First Seen and Last Seen Attributes
Gain a clearer view of user journeys with new API attributes for Product First Seen and Product Last Seen. These give you product-level usage timelines for more accurate reporting and easier integrations with external analytics systems.
Admin & SDK Enhancements
PX in Iframes - Fully Supported
PX now works seamlessly in embedded or nested iframes. New SDK settings ensure Mapper, Editor, KC Bot, and engagements function correctly even when the top page doesn’t host the PX tag.
That means smoother tracking, consistent analytics, and a better authoring experience, especially for complex, multi-layered applications.
Quality-of-Life Improvements
Open Links in a New Tab
Now you can right-click a user profile in any PX table and choose Open link in a new tab to view details without losing current context.
A small change, but a big win for multitaskers.
Want to dive deeper?
Check out the full Release Notes for screenshots, setup details, and FAQs.
Tell us what you’re most excited about — we’d love to hear from you. 👇
