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daniel.boon
Helper ⭐️⭐️⭐️
June 4, 2021

🪴Grow your community membership, with contact invites

Related products:CC Users & Roles
  • June 4, 2021
  • 4 replies
  • 71 views

About to launch your new community and looking for a way to let your customers know about it? Or having problems expanding the reach/audience of your existing community membership?

Our invite contacts feature makes it easier for you to target audiences for your community via email and encourage them to register. A contact is defined as a person who is not yet registered on the community, but for whom you have an email address and (optionally) a name. You can also invite contacts to specific groups, and automatically add them to the group when they accept the invite.

With contact invites, you can:

:white_check_mark: Import contacts to invite, via CSV upload.

:white_check_mark: Bulk invite contacts to join the community and (optionally) a particular user group, with a custom message.

:white_check_mark: With group invites, members are automatically added to the group and redirected to the group page upon sign up.

:white_check_mark: Customise the email template for the group/community invites to fit your brand.

 

Send invites to contacts from Control, and include a personal message

 

Customisable email templates for contacts who are invited

Learn more with our guide:

Contact invites + authentication method support

☑️All SSO methods support

☑️inSided default email authentication support

Platform visibility

☑️Public communities support

☑️Private communities support

🙅There is currently no support for invite-only communities (i.e. if you set ‘allow registration’ to no for a private community, then invited users will not be able to create an account).

 

Please let us know any feedback or questions you have on this release.

4 replies

juan.delrio
Helper ⭐️⭐️⭐️
July 2, 2024

I heard there was a new version of this system coming and I suddenly have need to invite 500 new members… 

 

:)

dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
July 3, 2024

Woaah, this looks great. We’re looking to do a migration (from Salesforce) soon, @daniel.boon. I can absolutely see a use case for these contact invites!

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member
Contributor ⭐️
September 17, 2024

Hi!

Is this feature still available? I couldn’t find it in our platform.

Thanks!

juan.delrio
Helper ⭐️⭐️⭐️
September 17, 2024

This feature is no longer available sadly.