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daniel.boon
Helper ⭐️⭐️⭐️
June 2, 2020
Beta Release

Improved Moderation Overview: public beta feedback thread

Related products:CC Moderation
  • June 2, 2020
  • 73 replies
  • 1772 views

Did you arrive at this topic via the moderation overview, but don’t yet have an inSpired account?

Make sure to sign up for an inSpired account and leave a reply on this topic with your feedback ⭐️

We’ve released a brand-new moderation overview in public beta for all community managers and admins. Moderators can also access the beta if your community manager has opted you in.

The moderation overview is getting an overhaul, both in terms of design and capabilities.

New filtering options, editable custom views, refresh without reloading the page, and an improved design

Read on to find out what’s available right now and for whom, learn about the next steps and planned items, and find out how you can contribute to improving the new moderation overview.

 

What’s already available in the new moderation overview?

The following capabilities are available in the new moderation overview:

:white_check_mark: Save, edit, and share custom views.

:white_check_mark: Improved page load times and a quick refresh button to reload the topic stream without reloading the whole page.

:white_check_mark: Improved filtering UX and an improved title/content keyword search.

:white_check_mark: New filters, including: relative time filters for last active/publish date, filter by ideation status, and a multiselect filter for moderator tags.

🆕 As an administrator/community manager, you can opt-in to allow your entire moderation team to participate in the moderation overview beta. Just click the ‘enable for team option’ and flick the switch on our new experimental features page.

We’ve done this based on early feedback that we’re still lacking key features in the new overview, and that it would add complexity for larger moderation teams to have the beta suddenly available for the entire moderation team.

 

Of course, we couldn’t build these improvements without all the fantastic input from our community - so here’s a couple of shout outs to those who inspired us with their ideas.

Thanks to @Jurgen for submitting this idea about editing advanced topic filters (13 votes) and (partially delivered) dynamic date filters (4 votes) , @lila_meyer for this idea to share saved views / advanced filters with other users (3 votes), EricF for this idea (partially delivered) New topics should populate automatically on the backend (no refresh required) (8 votes), and @josh-sp for this idea Add "Ideation Status" to Advanced Filters under Content Overview (2 votes).

(💡^ that’s 30 inSpired votes!)

 

What’s next / planned for the new moderation overview?

Latest update: https://community.insided.com/news-platform-updates-16/improved-moderation-overview-public-beta-feedback-thread-2182?postid=8622#post8622

We have no short-term plans or a set date on which we’ll get rid of the old moderation overview.

Our ambition is to provide a better set of capabilities and a better design on the new moderation overview, and eventually phase out the old moderation overview, based on your feedback and usage.

 

How can you contribute and help us build a great moderator experience?

We’ll use this topic as a megathread to collect feedback from you and to provide updates on new features/changes as we iterate over the new moderation overview further.

We’ve included a feedback button on the beta overview page in Control, which takes you directly to this topic.

We’re excited to hear your first impressions!

73 replies

daniel.boon
Helper ⭐️⭐️⭐️
February 3, 2021

We have two minor improvement requests:

  1. The height of the “Published in” filter field isn’t the same as the other filters
  2. There should be a warning when users do logical errors while setting up the filters: e.g. when they filter by last activity date and publish date, it shouldn’t be possible to have a last activity date before the publish date

Thanks for this feedback on the usability @bjoern_schulze! (cc @xiaoyu-shen).

inSided product alumnus
aluciani
Helper ⭐️
February 3, 2021

I would not miss them @daniel.boon and I think I can use the current filters in the overview to do the same thing.

Ditte
Helper ⭐️⭐️
February 26, 2021

Can you make it possible to filter for “blank” in Moderation Labels? And also make it possible to batch process adding/switching Moderation Labels? (both could be done in the old overview)

 We’re switching around from some old Mod labels,, and I was a biiiit too trigger happy and deleted the old ones, and now we have to use the old overview to batch process the moderation labels because we can’t filter for blanks.

Cheers

Currently rocking the Sonos Communities