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Valuable conversations are happening in your community every day—but if they’re not in your members’ preferred language, they may be missing out.

AI Translations helps break down that barrier with on-demand, AI-powered translations built right into your community. Members can instantly translate topics and replies into the language that works best for them, without added effort for your team.

 

Enabling AI Translations in Control

 

AI Translations is currently in open beta, and we’d love to have you test it out.

👉 Fill out this quick form to join the open beta. We’ll notify you when it’s live in your community, and from there, setup is easy:

  • Go to Customer Communities Control > Languages, turn on on-demand translations, and select the languages you want to support. Once enabled, members can translate content with just one click. Learn more in our Knowledge BaseNote: AI Translations will become a paid add-on once it’s live for all customers.

📣 After testing, we’d love your input—join the AI Translations beta group to share your feedback directly with our team.

 

We can’t wait to hear what you think! If you have questions, drop a comment below.

 

 

join the AI Translations beta group

 

Hi folks, that is the link to the welcome post in the Group but I don’t have permission to view the post.

However, if I modify the URL to https://communities.gainsight.com/groups/cc-beta-ai-translations-for-topic-and-replies-339 I can request to join.