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Question

Getting error when trying to save an email template

  • February 16, 2024
  • 1 reply
  • 17 views

I just started getting an error when I tried saving an email template...it says at the bottom when I hit save “As per recent guidelines, non operational emails should always contain one click unsubscribe link”

I’ve never seen this before until now, and it looks like it’s referencing some Google guidelines for sending over 5,000 emails. 

So any changes I make to an email I have in Journey Orchestrator I get this error and have no way of saving it. Very frustrating. 

1 reply

juan.delrio
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  • Helper ⭐️⭐️
  • 117 replies
  • February 18, 2024

Switch to code view, copy all, paste in notepad and fix error.  Then recreate email and just past into code view to recreate it all as it was.


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