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How to find out a "Product Area ID" for each respective Product Area?


Daniele Cmty
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Hi there,

Q: How to find out a "Product Area ID" for each respective Product Area?

Use Case:
We are restructuring our Ideation Product Areas and we would like to change the Product Area of hundreds of Ideas - in bulk.

According to the API Documentation (see screenshot below) we could change each Idea’s product Area through an API Action → meaning we could do it in bulk with a Google Sheet and a Zapier Workflow.

The Documentation (see yellow box in the screenshot) talks about “Product Area ID” But where can I find it?
I looked everywhere in the backend but can only find the name of a Product Area, not an ID.

Can someone point me in the right direction?


 

 

 

……

 

Another question: for the string “id” does it mean the Topic ID for the Idea? (the one found at the end of the URL, or in the Topic Export).
Or is it a different type of ID?

Best answer by Zach B

Hi @Daniele Cmty 

You can use the following endpoint to retrieve all Product Areas and their IDs: https://api2-us-west-2.insided.com/docs/community/#tag/ProductAreas/operation/getProductAreaList

 

Regarding the “id” string, correct, that should be the topic ID for the Idea in question.

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9 replies

Zach B
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  • Gainsight Employee ⭐️
  • 9 replies
  • Answer
  • June 25, 2024

Hi @Daniele Cmty 

You can use the following endpoint to retrieve all Product Areas and their IDs: https://api2-us-west-2.insided.com/docs/community/#tag/ProductAreas/operation/getProductAreaList

 

Regarding the “id” string, correct, that should be the topic ID for the Idea in question.


Daniele Cmty
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  • Helper ⭐️⭐️
  • 273 replies
  • June 25, 2024

Hi @Zach B,

thank you for your answer.

 

You can use the following endpoint to retrieve all Product Areas and their IDs:

 

I’m not an API expert; How do I actually do that?

Can I work with Zapier and a google sheet to get that list?

 

Best,
Daniele


Zach B
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  • Gainsight Employee ⭐️
  • 9 replies
  • June 25, 2024

Hi @Daniele Cmty, you do need to have some familiarity with API work for this. I’d be happy to pull the list for you if you’d like to send me a private message with your community URL.


Daniele Cmty
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  • Helper ⭐️⭐️
  • 273 replies
  • June 26, 2024

Thank you so much, I’ll DM you right away :)


Daniele Cmty
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  • 273 replies
  • June 26, 2024

Hi @Zach B I asked a second question, maybe you didn’t see that:

 

Another question: for the string “id” does it mean the Topic ID for the Idea? (the one found at the end of the URL, or in the Topic Export).
Or is it a different type of ID, like e.g. Idea ID?

 

Do you have any clue?


Zach B
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  • Gainsight Employee ⭐️
  • 9 replies
  • June 26, 2024
Daniele Cmty wrote:

Hi @Zach B I asked a second question, maybe you didn’t see that:

 

Another question: for the string “id” does it mean the Topic ID for the Idea? (the one found at the end of the URL, or in the Topic Export).
Or is it a different type of ID, like e.g. Idea ID?

 

Do you have any clue?

Hi Daniele, see my first reply above. It is indeed the number you see at the end of the URL 🙂


erin.brisson
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 81 replies
  • September 28, 2024

@Zach B this is exactly what I’m trying to do. Any chance you can help me as well?


Zach B
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  • Gainsight Employee ⭐️
  • 9 replies
  • September 30, 2024

@erin.brisson Of course, could you send me a private message so I can confirm a couple details to get you a list?


erin.brisson
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 81 replies
  • September 30, 2024

Hey @Zach B, thanks. Thankfully, I was able to figure it all out :)


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