Skip to main content
Solved

Any way to load Gainsight faster?

  • September 10, 2024
  • 2 replies
  • 49 views

HenryHace

We have noticed significant increase in load times since the August UI update but have always had complaints from CSMs regarding time it takes to load dashboards/reports, filters not applying on first time, and more. 

Any ideas on how we can reduce load times? We have been coaching clearing cookies, resetting dashboards etc. but starting to get to a point where people are pretty frustrated. 

Best answer by anton_vinny

Hi Henry
You can check this article for some tips to improve dashboard performance -

https://communities.gainsight.com/customer-success-cs-15/how-to-optimize-the-performance-of-your-reports-and-dashboards-17668?tid=17668&fid=15

I would suggest creating a support ticket if the issue still persists.

View original
Did you find this topic helpful?

2 replies

anton_vinny
Forum|alt.badge.img+4
  • Gainsight Employee ⭐️
  • 20 replies
  • Answer
  • September 12, 2024

Hi Henry
You can check this article for some tips to improve dashboard performance -

https://communities.gainsight.com/customer-success-cs-15/how-to-optimize-the-performance-of-your-reports-and-dashboards-17668?tid=17668&fid=15

I would suggest creating a support ticket if the issue still persists.


HenryHace
  • Author
  • Contributor ⭐️⭐️
  • 8 replies
  • September 12, 2024

Thank you! I will look into it. 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings